Privacy Policy
Last Updated: 21st September 2025
Who We Are
Auren Studio ("we," "us," or "our") operates the website https://auren-studio.com (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make purchases through our Site.
Acceptance of This Policy
By using our Site, registering an account, or making a purchase, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Site.
Definitions
Company refers to SVH E-com, Goudplaat 78, 2131 WK Hoofddorp, Noord-Holland, The Netherlands.
Personal Data means any information that relates to an identified or identifiable individual.
Cookies are small pieces of data stored on your device by your web browser.
Device means any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit our Site.
Service refers to the Site and services provided by Auren Studio.
You means the individual accessing or using our Service.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit card or other payment details, processed securely through third-party payment providers.
- Account Information: Login credentials, order history, and preferences.
- Technical Data: Browser type, IP address, device type, operating system, and pages visited.
- Cookies and Tracking Data: Information about your browsing behavior to improve our services.
How We Use Your Information
We may use the information collected in the following ways:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To personalize your shopping experience.
- To send promotional emails, newsletters, or updates (you can opt out anytime).
- To improve our Site, services, and offerings.
- To comply with legal obligations and prevent fraud.
Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party companies that help us with payment processing, shipping, analytics, and marketing.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Cookies
We use Cookies to identify your browser, remember your preferences, and improve functionality. Cookies also help us track analytics to better understand user behavior. Most browsers allow you to disable Cookies, but please note that some features of our Site may not function properly without them. We do not place personally identifiable information in Cookies.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- The right to access, update, or delete your personal data.
- The right to object to or restrict processing.
- The right to withdraw consent at any time.
- The right to data portability.
To exercise your rights, contact us at support@auren-studio.com
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies when visiting.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we learn we have collected data from a child without parental consent, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Store Name: Auren Studio
Company Name: SVH E-com
Company Registration Number (KVK): 94703852
VAT Number: NL866064285B01
Email: support@auren-studio.com
Phone: +31 653818239
Address: Goudplaat 78, 2131 WK Hoofddorp, Noord-Holland, The Netherlands
Opening Hours: Monday to Friday from 09:00 AM to 17:00 PM